Published by Matthew Revell November 23rd, 2007
in Notifications.
As I blogged yesterday, Launchpad 1.1.11 includes major speed and reliability improvements to Launchpad Translations. Much of this is thanks to a new simplified structure for the Translations database.
With 837,333 strings across 8,112 templates in 244 languages, the patch to modify the Translations database tables affects millions of rows of data. Extensive testing gave us a benchmark of around three hours to apply the new database structure. During yesterday’s release of 1.1.11, it became clear that it would actually take much longer.
Rather than keep Launchpad offline for longer than the three and a half hour window we’d announced, we decided to delay the roll-out of Launchpad 1.1.11. Thankfully, PostgreSQL and the scripts that we use to apply the updates to our database are fully transactional so no recovery step was needed.
Following further testing, we’re now going to release Launchpad 1.1.11 on Sunday 25th November. We’re allowing an eight hour window, meaning that we expect Launchpad to be offline between 03.00 UTC and 11.00 UTC on that day.
Thanks for bearing with us while we take Launchpad offline for this time.
Published by Matthew Revell November 19th, 2007
in Notifications.
We’re releasing Launchpad 1.1.11 on Thursday 22nd November at 02.00 UTC.
When we roll out the new version, Launchpad will be offline for approximately three and a half hours (i.e. between 02.00 and 05.30 UTC). During this time, you’ll be unable to use Launchpad and also unable to log into some other services that use Launchpad to authenticate user accounts, such as the Ubuntu wiki and the Canonical store.
We’re sorry for the inconvenience this will cause. If you have questions or comments, please email us: feedback@launchpad.net.
Published by Joey Stanford September 22nd, 2007
in Notifications.
Earlier today we had intended to roll out some bug fixes following the Launchpad release yesterday. We do this from time to time following a release as needed to ensure the most stable environment for our users. These normally take only a few minutes to implement.
Tonight during the roll-out process we encountered an unexpected error that did not present itself during our normal QA checks. The solution to this problem requires some additional research on our part. We believe we will need to update data in Launchpad early next week in order to resolve this issue. This should not involve any further downtime.
Unfortunately this issue affects the feature in bug #50663 - “There should be a report to show Needs Info bugs that have had a response”. That feature will not work until we resolve the current situation.
We apologize for the disruption in service.
Published by Matthew Revell September 19th, 2007
in Notifications.
Today, we have introduced a privacy and data retention policy that covers your relationship with Launchpad. You can find it at:
https://help.launchpad.net/PrivacyPolicy
The policy describes the ways in which we use and retain data in Launchpad, including how we:
- gather data
- use cookies
- collect and use data
- allow for data removal and account closure.
This policy formalises what we already do and so is not a change to the way we use data in Launchpad. Please read the policy and send any questions to feedback@launchpad.net.
If you’d like to receive notifications of updates to the policy, please subscribe to the Launchpad News notification feed at http://news.launchpad.net/category/notifications/feed
Published by Matthew Revell August 2nd, 2007
in Notifications.
On Sunday 5th August, we’re taking Launchpad offline for roughly five hours.
The downtime between 4am and 9am UTC will allow us to carry out routine database maintenance.
We’re sorry for the inconvenience this will cause. If you want to find out about future maintenance periods or major changes to Launchpad, subscribe to our Notifications feed or check our Maintenance page.